What Lyric Is

A System That Handles Your Calls and Books the Work

60–65% of service calls go unanswered

Lyric is designed for service businesses that want every inbound call handled professionally. It answers the phone, speaks with the customer, and schedules the job automatically.

What Lyric Does

Turns Customer Calls Into Booked Jobs

Around 80% of customers book with the first company that answers

Lyric answers calls, schedules appointments, upsells additional services when appropriate, and routes the job to the right technician.

Why It Matters

Most Service Companies Lose Money on the Phone

Most revenue is won or lost in the first 90 seconds of the call.

Calls get missed. Upsells never happen. And opportunities slip through the cracks. Lyric makes sure every call is handled the same way your best salesperson would handle it.

With Lyric, the phone doesn’t run your business. You do.

Built from decades of real-world experience.

Every Call

• Answers immediately
• Gathers the right details
• Handles objections
• Moves the call forward

• Prices clearly
• Upsells at the right moment
• Secures a deposit
• Schedules cleanly

• Reduces missed calls
• Protects margin
• Keeps the calendar full
• Tracks performance

Every Job

Every Day

• Lyric answers every call.
  

• Gets the details right.
  

• Delivers the price with confidence.
  

• Locks in the job.
  

• Schedules it cleanly.

No chasing callbacks.
No missed opportunities.

Just handled.

Built from decades of real-world experience.

This wasn’t built in a tech lab.

It was built by a service operator who’s spent decades handling calls, managing crews, and watching money slip away on the phone. Lyric came from real frustration — and real experience.

That’s why it handles calls the way you would.

See how it would run inside your business.

Experience Lyric live and hear exactly how it answers, qualifies, prices, and locks in jobs.

Now onboarding a small group of service operators.

We’re refining Lyric with a limited number of founding members.

If you want early access and preferred pricing before full launch, book a live experience.

This isn’t a chatbot.

Most chat tools run off a few scripted replies.
Most receptionists work from a short call sheet.

Lyric runs on a fully built call system — built to gather the right details, present pricing clearly, handle objections naturally, and secure the job properly.

It doesn’t just answer.

It closes.

Try Lyric Live

Call and have a real conversation with Lyric.
Treat it like a customer call and see how it responds.

Things you might want to try:

• Ask about booking a service and see how Lyric schedules the job
• Mention an additional service and notice how Lyric handles cross-selling
• Give a hesitation or objection and see how the conversation adapts
• Ask about pricing or service details
• Pay attention to how Lyric guides the conversation toward booking

Then ask yourself one question:

Would you want every customer call handled this way?

ServiceCadence™ Conversational System

Lyric and Echo communicate using ServiceCadence™, Trimac’s proprietary conversational pacing system developed from over 30 years of real service call experience.

ServiceCadence™ controls the rhythm, tone, and timing of every response — allowing Lyric to speak with the calm confidence and natural pacing of an experienced office manager rather than the rushed cadence of a typical AI voice system.

+Setup fee $1500

+Setup fee $2000

+Setup fee Per Location