✓ Website AI Guide
✓ Chat + SMS Automation

A conversational AI assistant that greets visitors, answers questions, captures leads, and keeps your business responsive 24/7.

Most business websites do one thing poorly.

They sit there quietly while visitors leave with unanswered questions.

Customers often:

• need quick answers
• want pricing information
• want to book something
• want to speak with someone immediately

If no one responds, they leave.

Echo changes that.

Echo acts like a digital team member for your business.

It can:

• greet website visitors
• answer questions about your services
• guide visitors through your site
• capture contact information
• respond to SMS inquiries
• help book appointments
• escalate conversations to you when needed

Modern conversational AI bots can handle repetitive questions, qualify leads, and provide instant responses around the clock, freeing up human teams for more complex interactions.

Why Echo Is Different

Echo isn't just another chatbot.

Echo is built from the conversational engine that powers Lyric, our advanced AI operations system.

That means Echo speaks naturally, responds intelligently, and understands real customer conversations.

It was built for real businesses — not script

“Echo is like hiring a digital front desk for your business.”

✓ AI Receptionist (optional)
✓ Built from the Lyric system

SMS & Text Assistant

Echo can respond to:

• customer text messages
• lead inquiries
• appointment confirmations

Entry-Level AI Receptionist

Echo can:

• answer calls
• gather information
• route requests

For businesses that aren't ready for Lyric.

The Four Core Modes

Website Tour Guide

Echo can:

• walk visitors through your services
• explain how your company works
• answer questions in real time

Website Chat Assistant

Echo responds instantly to:

• service questions
• pricing inquiries
• booking requests

Your website should never miss a conversation.

Echo makes sure it doesn't.

Tier 1 — Echo Guide

Purpose: Turn a normal website into an interactive guide.

Features:

• AI website tour guide
• Website chatbot
• Answers common questions
• Lead capture form
• Simple knowledge base training
• Basic analytics

Best for:

• small service businesses
• contractors
• local companies

Typical price range that works well in the market:

$149 / month

Tier 2 — Echo Engage

(Most Popular)

This is where most customers will land.

Add communication automation.

Features:

Everything in Guide PLUS:

• SMS text assistant
• lead qualification
• appointment request handling
• CRM integration
• multi-page knowledge training
• advanced conversation flows

Best for:

• service companies
• real estate offices
• marketing agencies

Typical price:

$249 / month

Tier 3 — Echo Reception

(Premium Tier)

This introduces voice capability.

This is where Echo overlaps slightly with Lyric, but remains lighter.

Features:

Everything in Engage PLUS:

• AI voice receptionist
• inbound call answering
• call summaries
• appointment capture
• lead routing
• priority support

Best for:

• busy service companies
• professional offices
• companies missing calls

Typical price:

$499 / month

Who Echo Is For

Echo is ideal for:

• service businesses
• contractors
• home service companies
• professional services
• real estate teams
• small business owners

Basically anyone who gets leads through a website.

ServiceCadence™ Conversational System

Lyric and Echo communicate using ServiceCadence™, Trimac’s proprietary conversational pacing system developed from over 30 years of real service call experience.

ServiceCadence™ controls the rhythm, tone, and timing of every response — allowing Lyric to speak with the calm confidence and natural pacing of an experienced office manager rather than the rushed cadence of a typical AI voice system.